Click on a FAQ topic below to find out more

Special Rebate FAQs

Click on a question below to see the answer.

1. I want my future rebates to be paid into a different account or via a different method. What can I do?

The web portal to select your rebate payment option and provide bank account details is open. Please visit www.trustpower.co.nz/tect and log into your MyAccount to provide these details. If you do not have computer access, you can call Trustpower to select your payment option and provide bank account details over the phone. Call them on 0800 87 87 87.

2. My rebate is being credited to my Trustpower power account, but my account is now closed. How can I receive my rebate payment?

If your Trustpower account has closed, Trustpower will use the TECT rebate towards any outstanding costs owed to them on the account.  Trustpower will then be in contact to refund any remaining credit balance to you.

3. My rebate is being paid into a closed account. What will happen to my rebate?

If the bank account you have selected for the rebate to be paid into is closed, the bank will automatically reject the payment.  This payment will then be credited to your Trustpower power account

4. The bank account number shown on the TECT confirmation letter shows a 3-digit suffix at the end. My bank account number only has 2 digits at the end. Do you have my correct bank account number?

The bank account suffix will show 3 digits as this is the new standard banking format. Please ignore the first 0 in the suffix.

5. Why are we receiving this special rebate?

TECT have an investment portfolio that includes a  shareholding in Trustpower, and because you buy your power from Trustpower and live in the qualifying area* you become a beneficiary of TECT. TECT is a separate entity to Trustpower.

TECT has received a one-off special dividend from its Trustpower shareholding. The TECT trustees have agreed to distribute this unexpected windfall to beneficiaries via a special rebate and through grants to community groups. This is in addition to TECT's regular annual distribution. 

*Qualifying Area - basically the territories of Tauranga City Council and WBOP District Council. (Formerly supplied electricity by Tauranga Electric Power Board or Tauranga Electricity Ltd).  Only parts of Waihi Beach are eligible - includes Bowentown end to 106 Seaforth Road (104 Seaforth Road is not included in the TECT area).

6. Who is eligible for this special rebate?

To qualify for the special rebate you must have had a Trustpower power account in the same name from 1 October 2018 and continuously until 31 March 2019, within the Tauranga City or Western Bay region.  Parts of Waihi Beach are excluded from the TECT District.  106 Seaforth Rd - Bowentown end is included in TECT's District. 104 Seaforth Rd - Waihi Beach is excluded.

Please note, if you have moved house during the qualifying period, you will need to have re-connected with Trustpower in your new property (within the TECT district), within 30 days, to still qualify for the TECT special rebate.

7. When will I receive the special rebate?

The special rebate is being paid via your chosen payment preference Wednesday 24th July. Please allow a couple of days for this to show in your bank account.

You will receive a letter confirming the amount of your rebate and how it will be paid. Please note, if you have chosen to have you rebate credited to your Trustpower account, it may take up to 2 billing cycles to show in your account.

8. How much was the special rebate?

The special rebate was $295 paid to each eligible beneficiary. 

9. When was the cutoff for changing my TECT rebate payment preference in time for the special rebate?

Beneficiaries had until the 21st June 2019 to make any change to their rebate payment preference for the special rebate in July. The portal has now reopened for beneficiaries to make their selection for the November rebate.

10. Has this special rebate got something to do with our Trustpower shares?

No. You would receive this rebate because you are a beneficiary of TECT.  See Question 1.

11. How was the special rebate paid?

The special rebate could be paid direct into eligible beneficiaries' nominated bank accounts. Beneficiaries needed to provide their bank account details via the Trustpower website before 21st June 2019.

If preferred, beneficiaries could have their rebate credited to their Trustpower power account. This was the default payment method if no bank details are provided.

Beneficiaries also had the option to gift their rebate to the Acorn Foundation Vital Impact Fund. This fund invests donations, so that it continues growing over time. Interest earned from this investment is distributed each year to deserving community organisations, so it keeps giving to your community – forever.

12. Why do I need to provide my bank account details to receive the rebate when Trustpower already has them for my power account direct debit?

The bank account details held for the TECT rebates are separate to Trustpower's billing systems. 

13. Why do I need to provide my bank account details to Trustpower and not TECT?

Trustpower holds the information that can verify the Trustpower account holder. Trustpower also have the technical systems in place to keep beneficiaries' information secure.

14. Will people outside Tauranga/Western Bay receive a special rebate?

No, only Trustpower power customers living generally in the Tauranga/Western Bay region are eligible to receive the rebate.  Note TECT boundaries for Waihi Beach per Q2 above.

15. I moved away before the close off date - do I get a part payment?

No.  To be eligible to receive the TECT special rebate in July you must have had active Trustpower power account in the same name from 1 October 2018 and continuously through until 31 March 2019. There are no part payments.

16. We changed our account name during the qualifying period (1 October 2018 - 31 March 2019) - do we still get a rebate?

If you change the name on your power account during the qualifying period you are not eligible for a rebate.  Some exceptions apply, please contact our office on 07 578 5094.

17. We have two power accounts, will we receive two special rebates?

Rebate eligibility is applied to each ICP (power supply) within the TECT district.  You will be able to match the ICP number on your payment remittance letter with the ICP number on your power bill.

18. The account is in our landlord's/body corporate name but we pay the bill. Do we receive the rebate?

The rebate is paid to the person or organisation named on the Trustpower account. This person(s) is liable to pay the bill and are therefore entitled to receive the rebate. 

19. Do I have to declare the income in my tax return?

No.  Rebates are made from TECT’s capital and therefore is not taxable to you.  It should not be included in your tax return.

Still unsure?

Contact our team

Phone: TECT office on 07 578 5094
Email: info@tect.org.nz
Visit: The Kollective, Historic Village, 17th Ave, Tauranga South, Tauranga 3112

2019 Rebate FAQs

Click on a question below to see the answer.

1. Why are we receiving this rebate?

TECT have an investment portfolio that includes a  shareholding in Trustpower, and because you buy your power from Trustpower and live in the qualifying area* you become a beneficiary of TECT. TECT is a separate entity to Trustpower.

*Qualifying Area - basically the territories of Tauranga City Council and WBOP District Council. (Formerly supplied electricity by Tauranga Electric Power Board or Tauranga Electricity Ltd). Only parts of Waihi Beach are eligible - includes Bowentown end to 106 Seaforth Road (104 Seaforth Road is not included in the TECT area).

2. Who is eligible for a TECT rebate?

To be eligible to receive the TECT rebate in 2019, you must meet the following criteria:

  • Be a Trustpower power customer with an active power account in the same name, basically in the Tauranga City or Western Bay of Plenty region (see note below), on 1 April 2019 and continuously through to 30 September 2019.
  • If you move properties during the qualifying period there must be less than 30 days between finalising one account and registering with Trustpower into the new property.

Parts of Waihi Beach are excluded from the TECT District.  106 Seaforth Rd - Bowentown end is included in TECT's District. 104 Seaforth Rd - Waihi Beach is excluded.

3. Where has the money come from in the first place?

The money comes from returns on TECT’s investments which include a 26.8% shareholding in Trustpower and a diversified portfolio. The current policy is that approximately 80% of distributions are to be distributed direct to beneficiaries by way of rebate annually.

4. Has this rebate got something to do with our Trustpower shares?

No. You have received this rebate because you are a beneficiary of TECT.  See Question 1.

5. How much is the rebate?

Eligible TECT beneficiaries will receive a fixed (minimum) amount of $440, plus a variable amount based on their total spend over the qualifying period, in 2019. 

6. When will the rebate be paid?

The distribution in 2019 will be made in November 2019.

For the 2018 distribution, rebate cheques were mailed in early November 2018. If you think you are eligible but haven't received a rebate cheque please contact us on (07) 578 5094.

7. How is the rebate paid?

Rebates can be paid directly into eligible beneficiaries' nominated bank accounts. If preferred, beneficiaries can have their rebate credited to their Trustpower power account. This will be the default payment method if no bank details are provided. Beneficiaries can select their rebate payment method via their MyAccount on the Trustpower website at www.trustpower.co.nz/tect. Beneficiaries that do not have access to a computer can call Trustpower on 0800 87 87 87 to select their rebate payment option.

8. Why do I need to provide my bank account details to receive the rebate when Trustpower already has them for my power account direct debit?

The bank account details held for the TECT rebates are separate to Trustpower's billing systems. 

9. Why do I need to provide my bank account details to Trustpower and not TECT?

Trustpower holds the information that can verify the Trustpower account holder. Trustpower also have the technical systems in place to keep beneficiaries' information secure.

10. Will people outside Tauranga/Western Bay receive a rebate?

No, only Trustpower power customers living generally in the Tauranga/Western Bay region are eligible to receive the rebate.  Note TECT boundaries for Waihi Beach per Q2 above.

11. I moved house during the qualifying period (1 April - 30 September). Do I still receive a TECT rebate?

It will depend whether or not you re-connected with Trustpower in your new property (within the TECT area) and the length of time between moving properties. A maximum of 30 days between moves is allowed.

12. I moved away before the close off date - do I get a part payment?

No.  To be eligible to receive the TECT rebate you must have an active power account on 1 April and continuously through to 30 September— there are no part payments.

13. We changed our account name during the qualifying period (1 April-30 September) - do we still get a rebate?

If you change the name on your power account during the qualifying period you are not eligible for a rebate.  Some exceptions apply, please contact our office on 07 578 5094.

14. We have two power accounts, will we receive two rebates?

Rebate eligibility is applied to each ICP (power supply) within the TECT district.  Each rebate includes a fixed sum (See Question 5 above) plus a variable amount based on your total spend with Trustpower over the six month qualifying period.  You will be able to match the ICP number on your payment remittance letter with the ICP number on your power bill.

15. The account is in our landlord’s/body corporate name but we pay the bill. Do we receive the rebate?

The rebate is paid to the person or organisation named on the Trustpower account. This person(s) is liable to pay the bill and are therefore entitled to receive the rebate. 

16. What is the balance of our power bill?

Please contact Trustpower for this information – 0800 87 87 87.

17. I need the money now, can I have my rebate early?

No.  The rebates are all processed in one batch and it's not possible to separate one out before this process occurs.

18. Do I have to declare the income in my tax return?

No. The rebate is being made from TECT’s capital and therefore is not taxable to you.  It should not be included in your tax return.

19. Do I have to declare the rebate as income for my local council rates rebate?

No.

20. I've lost my tax certificate.

Rebates paid since November 2010 are a distribution of TECT's capital and therefore is not taxable to you.  You do not need to declare this income and it should not be included in your tax return.

TECT can provide information about previous years' rebates to beneficiaries, however a search fee may apply.  Please contact our office (07) 578 5094.

21. I have a rebate cheque from previous year which is now stale - what do I do?

Rebate cheques go stale after 6 months. Return the stale cheque to TECT (DX Box HP40007, Tauranga / The Kollective, Seventeenth Ave, Tauranga) and we will pay the rebate into your nominated bank account.  You will need to provide ID and bank account details.

22. I haven't received a rebate, but I think I'm entitled.

You have 12 months from the date of distribution to query your eligibility to a rebate.  The distribution date in 2018 was: 6 November 2018.

Still unsure?

Contact our team:

Phone: TECT office on 07 578 5094
Email: info@tect.org.nz
Visit: The Kollective, Historic Village, 17th Ave, Tauranga South, Tauranga 3112

2020 Rebate FAQs

Click on a question below to see the answer.

1. Why are we receiving two rebates in 2020?

Traditionally the rebate is paid annually in November. However, based on feedback (see below) and with the ability to pay directly into bank accounts, trustees have decided to pay the rebate out in two instalments in 2020; 50% in July and 50% in November.

We listened to your feedback on the timing of payments and recognise that there are a number of advantages to having two rebate payments per year. These include:

  • Eligible beneficiaries will receive 50% of their annual rebate earlier (paid out in July).
  • Beneficiaries who have a change in living circumstances (and therefore would usually become ineligible for the full rebate) could still receive 50% of the rebate.
  • Feedback received after the special rebate this year showed many beneficiaries appreciated having a rebate in the middle of the year to help with winter power bills.

2. Why are we receiving these rebates?

TECT have an investment portfolio that includes a shareholding in Trustpower, and because you buy your power from Trustpower and live in the qualifying area* you become a beneficiary of TECT. TECT is a separate entity to Trustpower.

*Qualifying Area - basically the territories of Tauranga City Council and WBOP District Council. (Formerly supplied electricity by Tauranga Electric Power Board or Tauranga Electricity Ltd). Only parts of Waihi Beach are eligible - includes Bowentown end to 106 Seaforth Road (104 Seaforth Road is not included in the TECT area).

3. Who is eligible to receive the TECT rebates?

To be eligible to receive the TECT rebates in 2020, you must meet the following criteria:

  • Be a Trustpower power customer with an active power account in the same name, basically in the Tauranga City or Western Bay of Plenty region (see note below) during the eligibility periods:
  • For the July 2020 rebate, the eligibility period will be 1 October 2019 – 31 March 2020.
  • For the November 2020 rebate, the eligibility period will be 1 April 2020 – 30 September 2020. 
  • If you move properties during the qualifying period there must be less than 30 days between finalising one account and registering with Trustpower into the new property.

Parts of Waihi Beach are excluded from the TECT District.  106 Seaforth Rd - Bowentown end is included in TECT's District. 104 Seaforth Rd - Waihi Beach is excluded.

4. Where has the money come from in the first place?

The money comes from returns on TECT’s investments which include a 26.8% shareholding in Trustpower and a diversified portfolio. The current policy is that approximately 80% of distributions are to be distributed direct to beneficiaries by way of rebate annually.

5. Has this rebate got something to do with our Trustpower shares?

No. You have received this rebate because you are a beneficiary of TECT.  See Question 2.

6. How much will the rebates be?

It’s too soon to confirm the amount, however the annual distribution plan that will be published in February 2020 will outline the proposed rebate amounts for 2020.  The rebate will be made up of a fixed amount per eligible ICP (power supply) plus a variable amount based on overall spend with Trustpower during the qualifying period. 

7. When will the rebates be paid?

The rebates will be paid out in July 2020 and November 2020.

8. How are the rebates paid?

Rebates can be paid directly into eligible beneficiaries' nominated bank accounts. If preferred, beneficiaries can have their rebate credited to their Trustpower power account. This will be the default payment method if no bank details are provided. Beneficiaries can select their rebate payment method via their MyAccount on the Trustpower website at www.trustpower.co.nz/tect. Beneficiaries that do not have access to a computer can call Trustpower on 0800 87 87 87 to select their rebate payment option.

9. Why do I need to provide my bank account details to receive the rebates when Trustpower already has them for my power account direct debit?

The bank account details held for the TECT rebates are separate to Trustpower's billing systems. 

10. Why do I need to provide my bank account details to Trustpower and not TECT?

Trustpower holds the information that can verify the Trustpower account holder. Trustpower also have the technical systems in place to keep beneficiaries' information secure.

11. Will people outside Tauranga/Western Bay receive a rebate?

No, only Trustpower power customers living generally in the Tauranga/Western Bay region are eligible to receive the rebate.  Note TECT boundaries for Waihi Beach per Question 2.

12. What happens if I move house during the qualifying periods (1 October 2019 – 31 March 2020 and 1 April 2020 – 30 September 2020). Would I still receive a TECT rebate?

It will depend whether or not you re-connect with Trustpower in your new property (within the TECT area) and the length of time between moving properties. A maximum of 30 days between moves is allowed.

13. If I move away before the close off date - do I get a part payment?

No.  To be eligible to receive the July 2020 rebate you must have an active power account on 1 October 2019 and continuously through to 31 March 2020. To be eligible to receive the November 2020 rebate you must have an active power account on 1 April 2020 and continuously through to 30 September 2020. There are no part payments.

14. If we change our account name during one of the qualifying periods (1 October 2019 - 31 March 2020 for the July rebate, and 1 April 2020 – 30 September 2020 for the November rebate) - do we still get a rebate?

If you change the name on your power account during one of the qualifying periods you will not be eligible for that qualifying period’s rebate.  Some exceptions apply, please contact our office on 07 578 5094.

15. We have two power accounts, will we receive a rebate for each account?

Rebate eligibility is applied to each ICP (power supply) within the TECT district.  You will be able to match the ICP number on your payment remittance letter with the ICP number on your power bill.

16. The account is in our landlord’s/body corporate name but we pay the bill. Do we receive the rebate?

The rebate is paid to the person or organisation named on the Trustpower account. This person(s) is liable to pay the bill and are therefore entitled to receive the rebate. 

17. What is the balance of our power bill?

Please contact Trustpower for this information – 0800 87 87 87.

18. I need the money now, can I have my rebate early?

No.  The rebates are all processed in one batch and it's not possible to separate one out before this process occurs.

19. Do I have to declare the income in my tax return?

No. The rebate is being made from TECT’s capital and therefore is not taxable to you.  It should not be included in your tax return.

20. Do I have to declare the rebate as income for my local council rates rebate?

No.

21. I've lost my tax certificate.

Rebates paid since November 2010 are a distribution of TECT's capital and therefore is not taxable to you.  You do not need to declare this income and it should not be included in your tax return.

TECT can provide information about previous years' rebates to beneficiaries, however a search fee may apply.  Please contact our office (07) 578 5094.

Still unsure?

Contact our team:

Phone: TECT office on 07 578 5094
Email: info@tect.org.nz
Visit: The Kollective, Historic Village, 17th Ave, Tauranga South, Tauranga 3112

Pre 2019 Rebate FAQs

Click on a question below to see the answer.

1. Why have we received a rebate cheque?

TECT have an investment portfolio that includes a  shareholding in Trustpower, and because you buy your power from Trustpower and live in the qualifying area* you become a beneficiary of TECT. TECT is a separate entity to Trustpower.

*Qualifying Area - basically the territories of Tauranga City Council and WBOP District Council. (Formerly supplied electricity by Tauranga Electric Power Board or Tauranga Electricity Ltd). Only parts of Waihi Beach are eligible - includes Bowentown end to 106 Seaforth Road (104 Seaforth Road is not included in the TECT area).

2. Who was eligible for a TECT rebate?

To be eligible to receive the TECT rebate prior to 2019, you must meet the following criteria:

  • Be a Trustpower power customer with an active power account in the same name, basically in the Tauranga City or Western Bay of Plenty region (see note below), on 1 April and continuously through to 30 September.
  • If you move properties during the qualifying period there must be less than 30 days between finalising one account and registering with Trustpower into the new property. 

Parts of Waihi Beach are excluded from the TECT District.  106 Seaforth Rd - Bowentown end is included in TECT's District. 104 Seaforth Rd - Waihi Beach is excluded.

3. Where has the money come from in the first place?

The money comes from returns on TECT’s investments which include a 26.8% shareholding in Trustpower and a diversified portfolio. The current policy is that approximately 80% of distributions are to be distributed direct to beneficiaries by way of rebate annually.

4. Has this rebate got something to do with our Trustpower shares?

No. You have received this rebate because you are a beneficiary of TECT.  See Question 1.

5. How much was the rebate?

The 2018 rebate included a fixed amount between $435-$585 (depending on which services you receive from Trustpower - see below) plus a small variable portion based on your total spend during the qualifying period. 
Fixed Amounts: Power account only - $435
                            Power + Gas - $485
                            Power + Internet - $535
                            Power + Gas + Internet - $585

6. When was the rebate paid?

Rebate cheques were mailed early-mid November 2018.  If you haven't received a rebate cheque and were expecting one, you have 12 months to query your eligibility.  Please contact the TECT office on 07 578 5094.

7. Will people outside Tauranga/Western Bay receive a rebate?

No, only Trustpower power customers living generally in the Tauranga/Western Bay region are eligible to receive the rebate.  Note TECT boundaries for Waihi Beach per Q2 above.

8. I moved house during the qualifying period (1 April - 30 September). Do I still receive a TECT rebate?

It will depend whether or not you re-connected with Trustpower in your new property (within the TECT area) and the length of time between moving properties. A maximum of 30 days between moves is allowed.

9. The rebate cheque is made out to joint names, but we don't have a joint bank account.

You have 2 options:

  1. Use it to pay or part-pay your Trustpower account by forwarding the rebate cheque to Trustpower (Private Bag 12023, Tauranga Mail Centre 3143).
  2. Return the rebate cheque to TECT (DX Box HP40007 Tauranga / The Kollective, 17th Avenue Tauranga) with instructions to either: split the rebate between you (half each); or pay the rebate to one account holder.  Bank account details and relevant ID will need to be provided.

10. I moved away before the close off date - do I get a part payment?

No. To be eligible to receive the TECT rebate you must have an active power account on 1 April 2018 and continuously through to 30 September 2018. There are no part payments.

11. We didn’t have our broadband with Trustpower for the full qualifying period, do we still receive a bonus payment for this service?

You need to have registered for broadband (or gas supply) services by the 31st of July 2018 and have an active account for these services on 30 September 2018 to be eligible for the additional payments.

12. If I had my phone line and broadband through Trustpower do I get two lots of the $100 payment?

No. You would only receive one fixed payment for any type of internet service. The same applies to reticulated gas and LPG.

13. My 2018 rebate cheque has been lost/destroyed/not received?

We will put a stop payment on the rebate cheque and pay your rebate amount into your nominated bank account. Please contact our office on 07 578 5094.

14. My name or address is incorrect on the rebate cheque

The name(s) on the rebate cheque and the address it has been posted to is the same as it appears in Trustpower’s records.

  1. Phone Trustpower on 0800 87 87 87 to update your details with them to ensure future Trustpower accounts and rebates received from TECT are correct; then
  2. Return the rebate cheque to TECT (DX Box HP40007 Tauranga / The Kollective, 17th Avenue, Tauranga) with instructions requesting us alternative payment. You will need to supply TECT with suitable identification and bank account details.

15. We changed our account name during the qualifying period (1 April-30 September) - do we still get a rebate?

If you change the name on your power account during the qualifying period you are not eligible for a rebate. Please contact our office for further information on 07 578 5094.

16. Can we pay our power bill with the rebate cheque?

Yes – forward your rebate cheque to Trustpower - Private Bag 12023, Tauranga Mail Centre 3143. You CANNOT pay your Trustpower account at the Post Office with the rebate cheque.

17. I have received a rebate cheque for my spouse/partner who has died.

The names which appear on the rebate cheque is how it appears on Trustpower’s records.

You have 2 options:

  1. Use it to pay or part-pay your Trustpower account; OR
  2. Return the rebate cheque and letter to TECT (DX Box HP40007, Tauranga / The Kollective, 17th Avenue, Tauranga) with instructions to pay the rebate to the surviving spouse or beneficiaries.  You will need to provide suitable identification and a copy of the Death Certificate and/or Will. We encourage you to contact Trustpower on 0800 87 87 87 and change the Trustpower account into your name to ensure future correspondence and rebates from TECT appear in the correct name.

We encourage you to contact Trustpower on 0800 87 87 87 and change the Trustpower account into your name to ensure future correspondence and rebates from TECT appear in the correct name.

18. We have received two cheques, is this right? Why are they different amounts?

If you have received more than one rebate cheque this is because you have two Trustpower power accounts. Each rebate cheque includes a fixed sum plus a variable amount based on total spend over the qualifying period (see Q5 for these amounts).  The ICP number for each power connection or property is printed on the letter that the rebate cheque was attached to – use this to match it to the ICP number on your Trustpower bills.

19. Can we cash the rebate cheques?

No, you cannot cash the rebate cheque at the bank – this is for your protection against fraudulent use.

You have 3 options:

  1. Bank it in a bank account in the name of the person named on the rebate cheque; OR
  2. Use it to pay or part pay your Trustpower account by forwarding the rebate cheque to Trustpower (Private Bag 12023, Tauranga Mail Centre); OR
  3. Return your rebate cheque to TECT to use for other community related initiatives and projects. Clearly indicate on envelope “TECT Projects” when returning the rebate cheque. A receipt will be issued.

Note: You cannot pay your Trustpower account at the Post Office with the rebate cheque.

20. The account is in our landlord’s/body corporate name but we pay the bill. Do we receive the rebate?

The rebate is paid to the person or organisation named on the Trustpower account. This person(s) is liable to pay the bill and are therefore entitled to receive the rebate. 

21. Can I have my rebate direct credited to my bank account?

From 2019, rebates will be paid directly into eligible consumers' nominated bank accounts, or as a credit to their power account.  Information about this years' payment options was mailed to beneficiaries in April/May 2019.

Any stale rebate cheques from previous distributions will be credited to the account holder's nominated bank account.

22. Do I have to declare the income in my tax return?

No. The rebate is being made from TECT’s capital and therefore is not taxable to you. It should not be included in your tax return.

23. Do I have to declare the rebate as income for my local council rates rebate?

No.

24. I still have a rebate cheque from a previous year which is now stale – what do I do?

Rebate cheques go stale after 6 months. Send the stale cheque back to TECT (DX Box HP40007, Tauranga / The Kollective, 17th Avenue, Tauranga) and we will credit the rebate to your nominated bank account.

25. I didn’t receive a rebate cheque – but I think I’m entitled.

You have 12 months from distribution date to query your eligibility to a rebate.

26. I’ve lost my rebate letter / tax certificate.

Rebate cheques paid since November 2010 are a distribution of TECT’s capital and therefore is not taxable to you.  You do not need to declare this income.  It should not be included in your tax return.  TECT can provide information to beneficiaries about previous years’ rebates to them, however a search fee may apply.  Please contact our office (07) 578 5094.

Still unsure?

Contact our team

Phone: TECT office on 07 578 5094
Email: info@tect.org.nz
Visit: The Kollective, Historic Village, 17th Ave, Tauranga South, Tauranga 3112

 

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